My latest Westlaw Insider blog post Communication Techniques That Great Counselors Use to Get Results, is live. In this post, I explore strategies for having effective conversations. I encourage you to take a couple of minutes to check it out. While you do so, consider whether your communication style is getting you the results you want and if there is a different way you can approach difficult conversations:

http://westlawinsider.com/practice-management-2/communication-techniques-that-great-counselors-use-to-get-results/

Here’s to achieving outstanding greatness.  Until the next post!